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4 . What can I do when i can not make payment for my order through xyzbeads?

By PayPal:
If you can not make payment through xyzbeads website, please try to make the payment from PayPal website directly. Just submit a ticket or feel free to send email to [email protected] if you still have any problem. Our customer service representatives will deal with that as soon as possible.

 

By Credit Card:
We accept credit card via the third international payment service provider Global Collect, which accept four types of credit card (Visa, Master Card, JCB, American Express) at present. So please confirm if your card is the type that Global Collect accept firstly. 

Secondly, please make sure you have input the correct Card No, Expiration Date and Security Code.

 

If your card can not be used on our site, you can also pay by credit card through PayPal. Just follow the below steps:

 

Step 1: Login to the PayPal official website www.paypal.com
Step 2. Click the tab "send money" at the top of homepage
Step 3. In the "send money now" at the right side, please fill in all the information that is requested, and click "continue" button, then you will be taken to the page for filling your Credit or Debit Card information and finish the payment.

 

Note: Our PayPal email address is [email protected].

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  • 1. The image must be in one of the following formats: .jpg, .png, .jpeg, .bmp, .gif, .webp, .tiff, .ppm
    2. The size of the image should be less than 5M!
    3. The image length and width must be greater than or equal 200 pixels and smaller than or equal to 1024pixes.

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